At 3K Factory, we are dedicated to delivering an exceptional customer experience—including fast, secure, and reliable shipping. Our shipping policy ensures that every order is prepared, dispatched, and delivered with the highest level of care.

Watch Preparation Time: 1–2 business days
Delivery Time: 5–10 business days
Shipping Methods: DHL, EMS, UPS

1. Shipping Details

Orders marked as “Ready to Ship” are dispatched within 24–48 hours after payment has been confirmed. Once shipped, estimated delivery typically takes 5 to 10 business days, depending on your location and customs processing times.
Please be aware that delivery schedules may vary during holidays, peak seasons, or unforeseen delays.

2. Order Tracking

When your order is shipped, you will receive an email containing your tracking information. This allows you to follow your watch’s journey in real time until it reaches your address.

3. Shipping Methods

We partner with trusted international express couriers to ensure safe and efficient delivery. The courier selected will depend on your destination and the most reliable option available at the time of shipment.

4. Shipping Costs

Shipping fees are calculated at checkout based on the destination country, package weight, and chosen delivery method.
3K Factory occasionally offers free shipping promotions—be sure to watch for these special offers.

5. Packaging

Every watch is packaged with the utmost care. Each timepiece is placed in its individual box and then secured within a protective shipping container to ensure it arrives in flawless condition.

6. Multiple Items in One Order

If your order includes multiple items, they may be shipped separately from different fulfillment locations. When this occurs, you will receive individual tracking details for each package.

7. Address Accuracy

Please ensure your shipping address is complete and accurate. 3K Factory cannot be held responsible for delays or misdeliveries resulting from incorrect or incomplete address information.

8. Delivery Acceptance

We kindly ask that someone be available to receive your delivery. If no one is present during the courier’s attempt, a delivery notice may be left, or a re-delivery may be arranged by the shipping carrier.

9. Order Cancellation & Modifications

We process orders as quickly as possible. Therefore, cancellations or changes can only be made before the order has been shipped. Please contact our customer support team immediately if you need assistance.